PRIVACY AND COOKIES POLICY

The www.syazan.co website is an online shopping portal (hereinafter, the Portal or the Website). The Seller, uses the Portal as a sales channel of SYAZAN.CO Products through e-commerce in Malaysia.

By using the Website or providing us your Personal Data (defined below) through the Portal or by other available channels, you hereby consent to us processing the various personal data (as described below) and will be bound by the current Privacy Policy and you should review this text every time you use the Website to be sure you agree with it.

1. DATA COLLECTION AND PRINCIPAL PURPOSES OF PROCESSING

We collect and process personal information about your person (hereinafter, Personal Data) when you use the Portal. Without limitation, this Personal Data includes personal information that you submit when you sign-up to the Portal, navigate and/or make purchases through it. Such information includes your first name, last name, email address, phone number, delivery and billing address, signature (when collecting online purchases), voice (when calling us to the customer service), date of birth, age, gender, payment method of purchase, historic purchase information, user ID, and, your payment information.

If you do not provide us with the information requested, We may not be able to fulfil the applicable purpose of collection, such as to supply products to you. We will process your Personal Data for the following purposes:-

a) Registration as a user of the Portal

The Personal Data provided to us to register as a user of the Portal will be processed in order to identify you as a user of the Website and provide access to the different services and functions that are available to you as a registered user. 

b) Purchases

The development, facilitation and performance of the purchase and sale contract of the products you have purchased to the Seller or of any other contract between both parties and related administrative and legal purposes. 

Furthermore, We may use your data to contact you via e-mail, telephone calls or SMS to inform you about status of your order and another communications related to the services, including security updates of the Portal.

In the event that you provide us with third party information, you will be responsible for having informed and obtained their consent for this information to be provided for the purposes explained below. In the event of having purchased a product or gift card (hereafter, goods), third party information provided will be used only for (i) managing the delivery or verification of the receipt of the goods and (ii) attending to any query or request which you or the third party may have;

d) Requests

In the event that you wish to ask any question, through the contact form available in the Portal, your Personal Data and contact details may be used by us in order to respond to your queries, including those related to the technical service of the Portal, operation of the same, doubts related to the orders, etc. For adequate management of your queries, it may be necessary for us to contact you through e-mail, telephone calls or SMS.

The user (You) hereby guarantees that the Personal Data provided are true and accurate and undertakes to notify us of any change or alteration of them. Any loss or damage caused to the Website, the Seller or to any third person through the provision of erroneous, inexact or incomplete information on the registration form, will be the exclusive responsibility of the user.

2. CHANGES TO OUR PRIVACY POLICY

We have the right to review and modify these Conditions at any time. You are subject to the privacy policies and Conditions in effect at the moment in which you use this website or place each order, except when by law or decision of governmental entities we must make changes retroactively to said policies, Conditions or Privacy Policy. In this case the possible changes will also affect orders made previously by you.